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TRAINING Growth


Description

This Training Growth course is designed for everyone on the team.

DID YOU KNOW... The world's best never stop practicing. Learn how to implement a practice schedule where teams can increase their skill and deliver consistency. Our Training Growth Formula is designed to help you remember and repeat proven systems that get results.  This course is divided into sections and has numerous lessons, videos, and documents to help you succeed.

Content
  • Section 1 - POSITIVE COMMUNICATION, COMMITMENT and PRACTICE CULTURE
  • LEARN it, PRACTICE it, MASTER it!
  • Teamwork Requires Practice!
  • How to Improve from Good to Great!
  • Groundwork First
  • THE TRAINING GROWTH FORMULA - HOW EFFECTIVE GROWTH HAPPENS
  • Training Growth Formula
  • THE FOUNDATION TO GREAT TEAM COMMUNICATION
  • Active Communication (Team Focus)
  • Growth Rings "How True Growth is Achieved". ~Bill Eckstrom (Team Focus)
  • Fail Your Way to Success (Team Focus)
  • THE FOUNDATION TO GREAT PATIENT COMMUNICATION
  • W5 and The Triangle of Trust
  • The Win Formula
  • What People Want
  • What Are My Risk Factors
  • What Are My Risk Factors 2 X Sheet
  • 6 Steps to Increase Reviews and Referrals Presentation
  • 6 Steps to Increase Reviews and Referrals PDF
  • Section 2 - TRAINING VIDEOS AND PRACTICE DIALOGUE
  • PHONE CALLS - INCOMING & OUTGOING
  • TV1.1 Incoming Call New Patient
  • TV1.2 Incoming Call New Patient - Interactive
  • Making Meaningful Calls 1
  • TVO - Robocall 1 Unscheduled Treatment
  • 26 Openers for Unscheduled Treatment Calls
  • CLINICAL CONVERSATIONS OR CONNECTIONS
  • TV1.3 Hygienist Greeting New Patient in Reception Area
  • TV2.1 Hygienist to New Patient Welcome and Expectations
  • TV2.1.1 Hygienist to New Patient Welcome and W5 Expectations OTHER
  • TV 2.3 Dental Intelligence + Planning = Scheduled Treatment
  • TV3.1 Dental History Review, Hygienist and New Patient
  • TV4.3 Hygienist and New Patient to Doctor
  • TV4.4 Doctor Exam with New Patient
  • TV4.5 Doctor Reviews Exam Results with New Patients
  • TV 4.9.1 Dental Assistant Greeting New Patient
  • TV 4.9.2 Dental Assistant, New Patient Preparing for Doctor (Advanced)
  • TV4.9.3 Doctor Discussing Critical Exam Steps to Master
  • TV 4.9.4 Doctor Exam with New Patient, Dental Assistant
  • TV7.1 Dental Assistant, Limited Exam, Current Patient
  • CLINICAL DOCUMENTS
  • Treatment Planning Form
  • BUSINESS TEAM CONVERSATIONS & CONNECTIONS
  • TV5.1 Connection - Hygienist, New Patient, to Business Team
  • TV6.1 Treatment Plan Presentation
  • BUSINESS TEAM DOCUMENTS
  • Stop Cancellations
  • Insurance Narratives and Verbiage Tips
  • Dental Insurance Payment Agreement
  • Discovering Business Assistant Opportunities
  • Unscheduled Treatment Systems
  • Overcoming Objections and Concerns
  • SECTION 3 - ACHIEVEMENTS, PRACTICE AND TEST YOUR SKILLS
  • Record Yourself in Action
Completion rules
  • All units must be completed